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Troubleshooting Windows Update Error: The Case of Missing qmgr*.dat Files


How to Delete qmgr*.dat Files to Reset Windows Update




If you are having trouble with Windows Update, you may need to delete some files that are related to the Background Intelligent Transfer Service (BITS). BITS is a component that transfers files in the background using idle network bandwidth. It is used by Windows Update to download updates and other files.




Del Allusersprofile Application Data Microsoft Network Downloader Qmgr*.dat


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One of the files that BITS uses is qmgr*.dat, which stores information about the current and pending BITS jobs. Sometimes, this file may get corrupted or cause conflicts with Windows Update. To fix this issue, you can try deleting the qmgr*.dat file and restarting the BITS and Windows Update services.


Where to Find qmgr*.dat Files




The qmgr*.dat file is usually located in the following folder:


C:\ProgramData\Microsoft\Network\Downloader\


However, some users have reported that they could not find the file in this folder, or that they did not have a folder called Application Data in their ProgramData folder. This may be because the file is hidden or has a different name.


To find the qmgr*.dat file, you can use the command prompt and search for it in your entire C: drive. Here are the steps to do that:


  • Open the command prompt as an administrator. To do this, type cmd in the search box, right-click on Command Prompt and select Run as administrator.



Type the following command and press Enter:


dir /s /a /b /p C:\qmgr*.dat


  • This will search for all files that match the pattern qmgr*.dat in your C: drive and display them on the screen.



  • Note down the full path of the qmgr*.dat file that you find. You may find more than one file with this name, but you only need one of them.



How to Delete qmgr*.dat Files




Once you have found the qmgr*.dat file, you can delete it using the command prompt. Here are the steps to do that:


  • Open the command prompt as an administrator if you have not already done so.



Type the following commands and press Enter after each one:


net stop bits


net stop wuauserv


  • These commands will stop the BITS and Windows Update services.



Type the following command and press Enter:


Del "full path of qmgr*.dat file"


Replace full path of qmgr*.dat file with the actual path that you noted down earlier. For example:


Del "C:\ProgramData\Microsoft\Network\Downloader\qmgr0.dat"


  • This command will delete the qmgr*.dat file.



Type the following commands and press Enter after each one:


net start bits


net start wuauserv


  • These commands will restart the BITS and Windows Update services.



How to Check if Windows Update is Working




After deleting the qmgr*.dat file, you can check if Windows Update is working properly. Here are the steps to do that:


  • Open Settings and go to Update & Security.



  • Click on Check for updates and wait for Windows to scan for available updates.



  • If there are any updates available, click on Download and install and follow the instructions.



  • If there are no updates available, or if you get an error message, try running the Windows Update troubleshooter. To do this, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.



Conclusion




In this article, we have explained how to delete qmgr*.dat files to reset Windows Update. This is a possible solution for some common Windows Update issues, such as error codes 0x8024401f or 0x80070002. However, this may not work for all cases, and you may need to try other methods depending on your situation.


We hope this article was helpful for you. If you have any questions or feedback, please leave a comment below.


How to Delete qmgr*.dat Files to Reset Windows Update




If you are having trouble with Windows Update, you may need to delete some files that are related to the Background Intelligent Transfer Service (BITS). BITS is a component that transfers files in the background using idle network bandwidth. It is used by Windows Update to download updates and other files.


One of the files that BITS uses is qmgr*.dat, which stores information about the current and pending BITS jobs. Sometimes, this file may get corrupted or cause conflicts with Windows Update. To fix this issue, you can try deleting the qmgr*.dat file and restarting the BITS and Windows Update services.


Where to Find qmgr*.dat Files




The qmgr*.dat file is usually located in the following folder:


C:\ProgramData\Microsoft\Network\Downloader\


However, some users have reported that they could not find the file in this folder, or that they did not have a folder called Application Data in their ProgramData folder. This may be because the file is hidden or has a different name.


To find the qmgr*.dat file, you can use the command prompt and search for it in your entire C: drive. Here are the steps to do that:


  • Open the command prompt as an administrator. To do this, type cmd in the search box, right-click on Command Prompt and select Run as administrator.



Type the following command and press Enter:


dir /s /a /b /p C:\qmgr*.dat


  • This will search for all files that match the pattern qmgr*.dat in your C: drive and display them on the screen.



  • Note down the full path of the qmgr*.dat file that you find. You may find more than one file with this name, but you only need one of them.



How to Delete qmgr*.dat Files




Once you have found the qmgr*.dat file, you can delete it using the command prompt. Here are the steps to do that:


  • Open the command prompt as an administrator if you have not already done so.



Type the following commands and press Enter after each one:


net stop bits


net stop wuauserv


  • These commands will stop the BITS and Windows Update services.



Type the following command and press Enter:


Del "full path of qmgr*.dat file"


Replace full path of qmgr*.dat file with the actual path that you noted down earlier. For example:


Del "C:\ProgramData\Microsoft\Network\Downloader\qmgr0.dat"


  • This command will delete the qmgr*.dat file.



Type the following commands and press Enter after each one:


net start bits


net start wuauserv


  • These commands will restart the BITS and Windows Update services.



How to Check if Windows Update is Working




After deleting the qmgr*.dat file, you can check if Windows Update is working properly. Here are the steps to do that:


  • Open Settings and go to Update & Security.



  • Click on Check for updates and wait for Windows to scan for available updates.



  • If there are any updates available, click on Download and install and follow the instructions.



  • If there are no updates available, or if you get an error message, try running the Windows Update troubleshooter. To do this, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.



Why You Should Delete qmgr*.dat Files Regularly




Deleting qmgr*.dat files can help you resolve some common Windows Update issues, but it can also have other benefits for your system performance and security. Here are some reasons why you should delete qmgr*.dat files regularly:


  • Free up disk space: qmgr*.dat files can take up a lot of disk space over time, especially if you have many BITS jobs running or pending. Deleting these files can free up some valuable space on your hard drive and improve your system speed.



  • Avoid conflicts: qmgr*.dat files can sometimes cause conflicts with other programs or processes that use BITS, such as antivirus software or backup tools. Deleting these files can prevent these conflicts and ensure that your programs run smoothly.



  • Enhance security: qmgr*.dat files can contain sensitive information about your BITS jobs, such as download URLs, credentials, or certificates. Deleting these files can protect your privacy and security by preventing unauthorized access or tampering with your BITS jobs.



Conclusion




In this article, we have explained how to delete qmgr*.dat files to reset Windows Update. This is a possible solution for some common Windows Update issues, such as error codes 0x8024401f or 0x80070002. However, this may not work for all cases, and you may need to try other methods depending on your situation.


We hope this article was helpful for you. If you have any questions or feedback, please leave a comment below. 4e3182286b


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